The number required for payment at convenience stores (payment number) is displayed on the screen when the order is completed.

The number required for payment at convenience stores is also sent by e-mail from “KOMOJU”.
The number is sent from “no-reply@komoju.com”.

If you did not receive a copy of the payment number when you completed your order and did not receive an e-mail from “KOMOJU,” please wait for a reminder e-mail to be sent to you.

The reminder e-mail will be sent the day before the payment due date, so please set your e-mail settings so that you can receive the e-mail from “no-reply@komoju.com” by the day before the payment due date.

If you do not receive the reminder email and your payment number cannot be confirmed, you will not be able to make the payment.
If you do not receive a reminder e-mail and your payment number cannot be confirmed, you will not be able to make a payment.

Customers who choose FamilyMart
The barcode displayed on the order completion screen is valid for 10 minutes only.

Please follow the steps of “▶About Payment Methods at FamilyMart” -> “If the barcode cannot be scanned” -> “Payment Number Screen” to open the screen and note the payment number.